Do What You Do Best, Outsource the Rest!
About Us
Our team is made up of experts who have all brought their specialization from other print-only, statement-only, or mail only shops to Moonlight BPO so that we can offer you every specialty under one roof. One person will “lay it out” and another will “play it out,” but the entire team works together to get it done right.
Ours is a more thorough process than you’ll find elsewhere. From sales order, to sample print, check, and approve, we strive for your 110% satisfaction. We have at least 3 quality control checks whereas you’d be lucky to get one check in most other print shops. And, we continually improve the process and stay on top of postal requirements, technology, and compliance standards.
Why do we take so many extra steps? Because our job is to make you look good, and help your business grow. That’s a bottom-line difference you can count on and one your customers will notice, guaranteed.
Services
Direct Marketing
Personalized print pays off big time with an average of 34% higher response rates that come in to you 35% faster! As if that wasn’t enough reason to personalize your printing, your customer retention rates can increase by almost 50% because you’re treating them like you know them personally.
Personalized print with the name, address, and other personal data that is unique to each prospect or customer makes them feel special, important, and best of all, more likely to take action and save your card.
Printing
It’s rare to find all of the printing and related capabilities we offer under one roof. Whatever you need printed, we can do it. We even print on chocolate! Plus, we specialize in personalization (variable digital printing) and have graphic designers ready to make your vision a reality for paper or electronic delivery.
- Financial, medical, utility, invoices, statements, late notices
- Bank, medical, and other invoices, statements
- Bankruptcy and collection notices
- Personalization, and variable data
- Direct Mail marketing pieces
- Brochures, newsletters, business cards, etc.
- Data Processing & Security
- Transpromo
- Tax Documents
- Transactional Document Printing
- Form/Letter Printing
Send us anything and we’ll print it!
We’ll also fold, staple, tab, score, perforate, emboss, foil stamp, die-cut, comb or coil bind, collate, and more.
Imaging and Scanning
Our imaging solution is faster than most solutions on the market today. The digital platform leverages innovative technology, workflow, and production best practices that result in increased productivity and speed to meet project deadlines.
In addition to electronic documents, paper documents are still a large part of the business industry today. Our services include, but are not limited to, medical records, loan documents, and legal information. Moonlight BPO will efficiently scan paper documents to TIFF or PDF formats so they can be loaded into your review platform. We have the capacity to scan millions of pages per month.
Statements
Just load your files into our secure, password-protected FTP site and we’ll print, fold, insert other materials if you’d like, and mail them off to your customers. All of this within 48 hours using strict quality control procedures that assure 100% accuracy every time.
eStatements & Online Billing
First, the service provides an easy way for you to share the document with your customer and get his approval first.
Second, this service provides a convenient archive of the documents for your customers and the customers of your customers. Your customer can have a sign on that lets him see all of his documents and do searches on specific dates, names, or account numbers. Their customer will be given access only to documents that are specific for his account. In either case, they can save those documents to a file, print them, or email them in the form of a PDF.
Third, this is a payment processing service where the customer can make payments either with a credit card or as an ACH payment. This is a quick convenient way to pay an invoice that reduces the lag time for payment to your customer.
TransPromo
TransPromo is a compound expression formed from the words “transaction” and “promotional”. It is the print
industry’s answer to the customers’ question of why to print transactional statements in color. By adding relevant messages to transaction documents, companies can strengthen relationships and increase revenue.
TransPromo documents combine CRM Customer relationship management and data mining technology with variable data
printing and location intelligence. This powerful combination reduces the Moonlight BPO of traditional statement printing by sharing the print spend with a marketing spend while reaching the prospect base of all existing customers.
Trade Show Tips
Moonlight BPO’s variable print technologies (VDP) allow for on demand delivery of rich content personalized material. Historically, trade show exhibitors hand out hundreds or thousands of corporate brochures virtually all of which a) replicate your website content, b) are not given to qualified (or even interested) buyers, and c) are discarded prior to or during attendee departure.
Mailing Services
- Pre-sorted First Class Mail
- Industries
- Presort standard
- Financial
- Tabbing
- Medical
- Match Mailing
- Utilities
- List, Inserting
Why Outsource
In the past 10 years, outsourcing has been the number one cutting tool used by businesses wanting to focus more on marketing their products and services and less on tasks requiring overhead. Outsourcing the processing of variable imaging documents reduces for office space, staff, equipment and postage, and can even enhance cash flow due to the more rapid billing process.
Diversity
When you bring diversity into your partnerships to include minority, woman-owned vendors, the equal-access opportunities to all, your company is more likely to be looked upon favorably by the public, other businesses, and city, state, and federal agencies. Moonlight BPO has qualified as a minority owned business under the guidelines established by Novation, the supply company of VHA (a national network of not-for-profit health care organizations) and University HealthSystem Consortium (UHC) – an alliance of more than 100 academic medical centers and 200 of their affiliated hospitals representing approximately 90 percent of the nation’s nonprofit academic medical centers.
Business Statistics
